IT Outsourcing

IT outsourcing gives you access to advanced technologies.

You save on creating new jobs and can fully focus on achieving your business goals, because Flowberg IT engineers provide services at attractive prices that often require the establishment of a multi-person IT department in the company.

What does the IT outsourcing service include?

This is a package of services dedicated to the workstation environment, including comprehensive remote and on-site support. Flow ServiceDesk is available as IT service outsourcing in two versions: Standard and Enterprise

Scope of administrative tasks:

  • Ongoing support in operating systems, office packages and financial and accounting applications
  • Configuration of printers and scanners
  • Installation and configuration of accounting software
  • Configuration of access to databases, creating new users and database migration
  • “PŁATNIK” installation and configuration
  • Installation of databases and certificates
  • Configuration of peripheral devices in DOS programs (mainly in accounting)
  • Mail and file backup configuration
  • Website administration
  • Diagnostics of damaged computers and printers
  • Wi-Fi (WLAN) Setup
  • Ongoing maintenance of computers, monitors and printers
  • Support for email systems (creating new users, configuring email programs)
  • JAVA configuration for electronic banking requirements
  • Installation and configuration of antivirus software
  • Maintaining the hardware resources and software license database
  • Network resources configuration

FLOW Infrastructure

The package includes a monitoring system and technical support from Flowberg engineers. It can be an addition to the solution we provide (servers, arrays, switches, virtualization platform, etc.) or constitute a separate service for clients who want to increase the security of their environment.

FLOW Infrastructure is available as an IT outsourcing service in two versions: Standard and Enterprise

The service covers:

Online monitoring of the environment (without access to confidential information) or via a VPN tunnel

Online technical support of engineers in the field of: Microsoft Hyper-V, VMware vSphere, Networking & SAN Storage

24/7 support for critical element failures

Warranty repairs provided by the manufacturer

Possibility to purchase additional hours for additional services, e.g. for application and server maintenance

Talk to me about the IT outsourcing offer

Marcin Wydra | Sales Director

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FLOWBERG IT has been operating in the IT industry since 2018, and the experience of people working in our company dates back to the 1990s. We provide IT services in the areas of IT infrastructure, system integration, security and software.

Flowberg IT Sp. z o.o. | ul. Sucha 3, 50-086 Wrocław | NIP 8943125802 | REGON 369508965 | KRS 0000719384

The company is entered into the National Register of Entrepreneurs, whose registration files are kept by the District Court for Wrocław Fabryczna in Wrocław, 6th Commercial Division of the National Court Register. Share capital: 100,000 PLN.

Contact

Headquarters

  • Sucha 3
  • 50-086 Wrocław

Office in Wrocław

  • Borowska 283b
  • 50-556 Wrocław
 

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